Next-Generation Network Services
Today's business environment is more competitive—and complex—than ever before.
Customer service is the key to success. And demand is growing for powerful new
communications services as a strategic way to enhance customer service and build
a competitive edge. At the center of these new services is the next-generation
network (NGN).
What is a next-generation network? It's the next step in world communications,
traditionally enabled by three separate networks: the public switched telephone
network (PSTN) voice network, the wireless network and the data network (the
Internet). NGNs converge all three of these networks—voice, wireless, and the
Internet—into a common packet infrastructure. This intelligent, highly efficient
infrastructure delivers universal access and a host of new technologies,
applications, and service opportunities.
Three types of services drive NGNs: real-time and non real-time communication
services, content services, and transaction services. The services-driven NGN
gives service providers greater control, security, and reliability while
reducing their operating costs. Service providers can quickly and
cost-effectively build new revenue.
Built on open modular elements, standard protocols, and open interfaces, the NGN
caters to the specific needs of all users—enterprises, remote offices,
telecommuters, and small office/home office (SOHO) customers. It unites
traditional wireline and wireless voice, video, and data using a packet-based
transport. The new class of services it enables is more flexible, scalable, and
cost-efficient than services that have been offered in the past.
One key NGN service is voice portal, which provide callers with anywhere,
anytime access to information like news, weather, stock quotes, and account
balances using simple voice commands and any telephone. Voice portals are poised
to become the Next Big Thing in communications. The organizations using them
will have a very real edge in the marketplace—differentiating themselves from
their competitors, attracting loyal customers, and growing their revenues.
Whether you're looking to build, integrate, or sell any kind of voice-based
service for the next-generation network, Intel has the hardware, software, and
services for next-generation network solutions, including a complete voice
portal platform. Intel® technology enables companies to develop and deploy
speech-enabled telephony applications, like voice portals, that make the most of
current technology to deliver voice commands with the highest accuracy and best
performance.
Next-generation Network Benefits
• More Choices—Open systems promote multiple-vendor participation in the
marketplace.
• Lower Costs—Solutions built on open standards cut development time for
solution providers.
• Innovative Services—Working to standards frees developers to concentrate on
adding value.
• Lower Risk—Compatibility with products and technologies from many suppliers
decreases the risk of ownership.